Frequently Asked Questions

Will my Family Doctor be Negated or be upset with me if I am seen at your Clinic?

Our clinic is managed by a GP Focus Practice Dermatologist. Your doctor will not be negated and you will not upset your family doctor if you are seen at our clinic.

How soon can I be seen?

Generally you can get an appointment at The Mole Clinic within a few weeks. If your concern is urgent, speak to your family doctor who can contact our office with the concern and we may be able to expedite the assessment.

Do I need a referral from my doctor?

If you are concerned about skin cancer or a medically related skin issue, a doctor or nurse practitioner referral is required. Your doctor or nurse practitioner should fax a referral note to us at (833) 329-6653 (1-833-FAX-MOLE) and a member of our team will contact you for the next available appointment.

If your concern is purely cosmetic, a doctor/nurse practitioner referral is NOT required. We charge $100 plus HST for cosmetic consultations.

Is there a Charge for Consultations?

Due to high demand for our services, we do charge a $100.00 plus consultation fee for cosmetic concerns (e.g., cosmetic skin lesion removal, skin care assessments, Botox and dermal filler consultations). If your concern is of a medical nature, OHIP will cover your assessment (physician referral is required).  We do not bill OHIP for purely cosmetic issues.

What method do you use to remove a mole?

There are a number of ways we remove skin lesions. These are tried, tested and true methods that yield excellent cosmetic results. Most skin lesions will be removed after local anesthetic is injected into the skin around the lesion. The lesion can then be shaved, curretted, clipped or excised from the skin. If the skin lesion is excised from the skin, usually (but not always) stitches are needed to close the wound. Sometimes we do not use stitches and use electrocautery (electric current) to stop the bleeding. After a certain period of healing time (7 or 14 days usually) you will return to the clinic to have the stitches removed.

What part(s) of the body do you remove moles from?

We remove skin lesions from almost any part of the body including the eyelids, nose, lips, ears and genital areas. There may be a few exceptions and our health care professionals will use their discretion whether or not to perform the procedure or to refer it out. Regardless, patient safety and achieving the best results is the utmost priority in deciding to proceed with the procedure.

Do you do consultation and procedure at the same visit?

If your issue is straight forward, you can request a consultation and procedure at the same time. Please request this at the time you book your appointment.

How long will the stitches be in for?

For the face, generally we leave stitches in for 5-7 days.  For other parts of the body, 7-14 days (or more, depending on the complexity of the surgery) is recommended.  We will remove stitches and this is included in the fees.

What about after hours care?

We provide a confidential 24-7 telephone number for you to call in case you have any questions or problems. We are also available by email 24-7.

What are your qualifications?

The Mole Clinic recruits physicians with a solid background in minor surgical procedures and cosmetic treatments.  They are trained and qualified in techniques to get the best cosmetic results possible.  They are fully licensed and insured for your safety. Our clinic is managed by a physician who is designated by the Ministry of Health as a GP Focus Practice in Dermatology.